Privacy Policy

Effective Date:01/01/2025

Welcome to Afya Med! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details required for registration.

• Medical Information: Health-related details that you provide when booking appointments or using our services.

• Payment Information: Billing details when you make payments for services.

• Usage Data: Information on how you interact with our platform, including IP address, browser type, and device details.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services.

• To facilitate appointment scheduling with healthcare providers.

• To process payments securely.

• To communicate with you regarding your bookings and support requests.

• To ensure compliance with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

• Healthcare Providers: Doctors and service providers you choose to book.

• Payment Processors: Third-party services to facilitate payments securely.

• Legal Authorities: If required by law, regulation, or legal process.

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for data processing where applicable.

• Request a copy of the information we hold about you.

6. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through our platform.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at +254708919332.

By using Afya Med, you agree to this Privacy Policy.